Despite efforts to ensure that last year’s Spring Weekend ticket clusterfuck would never happen again, history seemed to repeat itself this morning. Spring Weekend ticket sale malfunctions? It must be spring! But you shouldn’t blame BCA. It was clearly a problem with the TouchNet payment processor that has exclusive contact with Brown. According to BCA’s most recent update, the only way you’ll know that you have successfully purchased tickets is if you have already received an e-mail confirmation. If you are one of the many
frustrated confused exhausted people whose credit cards were charged but did neither received tickets nor e-mail confirmations, all processing/pending charges will be removed from your statement within 48 hours, according to BCA.
Don’t lose all hope…at least not yet. BCA also announced that both tonight (4/15) at 8 p.m and tomorrow (4/16) at 7 a.m. an additional 1250 tickets per concert will be released.
Here are some funny statuses to keep your mind off the stressful Lord of the Flies dynamic into which we seem to have devolved. Hey, at least we’re not alone…
Earlier today, the Brown Concert Agency posted a brief ticketing FAQ on its website outlining when Spring Weekend 2013 tickets will go on sale, as well as the number each student can purchase. From its site:
Q: When will tickets go on sale?
A: Tickets will go on sale starting at 8am on Monday, April 15. On this first day, Brown students only will be able to purchase 1 ticket each.
On Tuesday, April 16 at 8am, RISD students (and Brown faculty/staff) will be able to purchase 1 ticket, and Brown students will be able to purchase 1 additional ticket for guests.
From Wednesday, April 17 at 8am onwards, RISD and Brown students will be able to purchase a TOTAL of 3 tickets (one for themselves and up to two guests).
Its post also describes the process for a rain call (same as in past years — in case of a rainout, first-day tickets are guaranteed for Meehan, second- and third-day tickets are refunded), as well as an announcement that BSA is working on a “brand new ticketing system” as a means of preventing its website from crashing, which it has done in spectacular fashion each of the past few years. Let’s just hope we can spend April 15th kicking off a glorious Spring Week 2013, and not web-bashing the Birmingham Small Arms Company. Ya bish.