Another year, another Spring Weekend ticket sale malfunction

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Despite efforts to ensure that last year’s Spring Weekend ticket clusterfuck would never happen again, history seemed to repeat itself this morning. Spring Weekend ticket sale malfunctions? It must be spring! But you shouldn’t blame BCA. It was clearly a problem with the TouchNet payment processor that has exclusive contact with Brown. According to BCA’s most recent update, the only way you’ll know that you have successfully purchased tickets is if you have already received an e-mail confirmation. If you are one of the many frustrated confused exhausted people whose credit cards were charged but did neither received tickets nor e-mail confirmations, all processing/pending charges will be removed from your statement within 48 hours, according to BCA.

Don’t lose all hope…at least not yet. BCA also announced that both tonight (4/15) at 8 p.m and tomorrow (4/16) at 7 a.m. an additional 1250 tickets per concert will be released.

Here are some funny statuses to keep your mind off the stressful Lord of the Flies dynamic into which we seem to have devolved. Hey, at least we’re not alone…

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IMPORTANT REMINDER: Spring Weekend tickets go on sale tomorrow morning

tumblr_lts1nzP3S11qdian6o1_1280This year, the Brown Concert Agency has decided to change up how they are doing Spring Weekend ticketing, in hopes that we don’t have a repeat of last year. Tomorrow morning (4/15), the BCA will release 3,200 tickets for each day (their indoor capacity).  Each member of the Brown community can purchase 1 ticket for each day. Another 2,300 tickets will go on sale at 2 p.m. on April 17th, if the weather call is (fingers crossed) for outdoor concerts.

The most important (and potentially exciting) change to this year’s ticketing process is that tickets will NOT be sold through Brown Marketplace, but will instead will be sold through a link that will appear on BCA’s website at 8 a.m.  

Rising seniors: As The Herald pointed out last week, ticket sales may overlap with pre-registration.

Although this process sounds significantly more complicated than it has in past years, we remain fairly hopeful that this should solve many past issues.  Check out the BCA’s full ticketing FAQ (which includes information about tickets for non-Brown students) after the jump. Continue Reading


Ferret

Dear Facebook, none of my friends have ever posted about the Birmingham Small Arms Company. Ever. Best, BlogDH.

Here are some of our favorite Facebook statuses to come out of this morning’s clusterfuck:

Birmingham Small Arms Company:

Facebook seems to think that BSA stands for Birmingham Small Arms Co., a now defunct major motorcycle, firearm, and machine production conglomerate in the UK. I guess their algorithm for determining this works better for topics like Christmas or Jeremy Lin.

Hall of Fame:

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Spring Weekend tickets available from 8 until 8:00:01 today

To no one’s surprise, most Brown students spent about five minutes this morning, between 8 and 8:05, clicking refresh over and over again on the Brown Marketplace website. Around 8:10, most Brunonians gave up, went back to sleep, or angrily updated their Facebook statuses.

Freshman year, when I lived in Keeney, newbies to Spring Weekend ran around the halls shrieking and thinking that the problem lay in their computers or internet connections. My friends and I tried to use each other’s computers, plug in ethernets, and use different web browsers.

No upperclassmen engage in such efforts though. They’re not surprised when the BSA website crashes. In fact, I would have been more surprised if I actually walked away from my computer today with two spring weekend tickets.To be honest, I don’t know why I bothered trying…

It’s pretty absurd that most of the student body wakes up to try to get tickets when year after year the system fails. How can this be this difficult? It’s really time for a new system. Whether that means having students buy tickets in order of class year, like Banner pre-registration, or some sort of system involving a Ticket Oak, BCA needs to mastermind something new.

And, on a side note, though the cost is steeper, it’s easier to get tickets for Coachella.